Privacy Policy
Privacy, Cookies & Security Policy
Who We Are
Refimiro.com (the “Site”) is owned and run by Summitop Trade Limited. (“we”, “us” or “our”)
If you have questions about this policy, or if you would like to make a privacy request, request access to your personal information, request correction or deletion, or ask questions about how your data is handled, please contact us at info@refimiro.com.
What Information We Collect
We may collect personal information that you provide directly to us, information collected automatically through your use of our website, and information received from selected service providers and partners.
We may collect information such as your name, email address, billing address, shipping address, phone number, order details, account details, customer support communications, quiz responses and stage-related results, newsletter subscription details, referral-related information, affiliate-related information, and any other information you choose to submit to us.
When you shop with us, certain payment and transaction information may also be processed through payment providers and checkout services available through our store.
How We Collect Information
We may collect information when you create an account, place an order, sign up for email marketing, contact us, take our quiz, participate in our referral program, apply to our affiliate program, or otherwise submit information through our website.
We also collect certain information automatically through cookies, tags, pixels, analytics tools, and similar technologies when you browse our store or interact with our marketing and advertising.
Our store is built on Shopify, and certain information is collected and processed through Shopify and Shopify-related services as part of operating the store, customer accounts, checkout, order management, and related functions.
How We Use Your Information
We may use your information to operate and improve our store, process and fulfill orders, manage customer accounts, provide support, communicate with you, personalize your experience, administer our quiz and stage-related recommendations, operate our referral and affiliate programs, send marketing communications, analyze performance, protect against fraud, and comply with legal or operational requirements.
We may also use quiz responses and stage-related results to personalize recommendations, account experiences, and communications.
Email, Marketing, and Communications
If you subscribe to our newsletter or otherwise opt in to marketing, we may send you email communications about products, launches, updates, reminders, recommendations, and related brand communications.
We may also use email marketing and automation tools, including Klaviyo, to send newsletters and selected automated messages.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us at info@refimiro.com.
Referral and Affiliate Programs
We use BLP Referral & Affiliate Marketing, also known as BLOOP Refer & Aff, in connection with our referral and affiliate programs.
Referral-related and affiliate-related information may be collected, stored, processed, and shared as needed to administer invitation flows, referral tracking, affiliate applications, attribution, communications, and related reward or program management.
Referral-related information may include information such as the referrer’s name, the referrer’s email address, a friend’s email address, referral identifiers, and related order attribution data.
Affiliate-related information may include information such as name, email address, social links, website or channel information, audience details, and application-related information.
Accounts and Quiz Data
If you create a customer account through our Shopify store, we may store and use account-related information to support account access, order history, customer service, personalization, and related store functions.
Quiz responses and stage-related results may be stored and used to personalize recommendations, account experiences, and communications.
Cookies, Pixels, and Similar Technologies
We use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, support account and checkout functionality, understand site usage, measure performance, and support marketing and advertising.
These technologies may include necessary cookies, analytics cookies, performance tools, and marketing or advertising technologies, depending on how our store and related services are configured over time.
We may use services such as Google Analytics / GA4, Meta Pixel, Google Ads, Pinterest Tag, Shopify technologies, and related tools to understand website activity, improve performance, and support advertising and remarketing.
Your browser settings and any consent tools or settings made available on the site may allow you to manage certain cookies and tracking technologies.
Payments and Checkout
Payments may be processed through payment methods and providers available through our store, which may include Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Klarna, Discover, and JCB, depending on availability.
Payment information is generally processed by the relevant payment provider or checkout service and not stored by us in full.
We may also use information related to checkout, payment, and order activity for fraud prevention, order review, and operational security.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted for legal, accounting, compliance, fraud-prevention, dispute-resolution, or operational reasons.
Order-related data is retained in line with Shopify store operations and related legal or operational requirements.
Newsletter subscription data may be retained until you unsubscribe or until it is no longer reasonably necessary for the purpose for which it was collected.
Referral-related data may be retained in line with Shopify order-related records, referral administration needs, and related operational requirements.
Affiliate application data may be retained for up to six months.
Quiz responses and stage-related results may be retained to support personalization, recommendations, account experiences, and communications.
Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
In addition, we only share your personal data with those employees, or third parties who have a business need to know. These individuals and entities are subject to duties of confidentiality and will only process your data on our instructions.
Privacy Requests, Access, Correction, and Deletion
If you would like to make a privacy request, request access to your personal information, request correction or deletion, or ask questions about how your data is handled, please contact us at info@refimiro.com.
We may need to verify your identity before processing certain requests.
You may request deletion of your personal information, subject to any legal, operational, accounting, fraud-prevention, or compliance obligations that require us to retain certain records.
Your Choices
You may choose not to provide certain information, although this may affect your ability to use parts of our site, complete purchases, create an account, participate in referral or affiliate programs, or receive personalized experiences.
You may unsubscribe from marketing emails at any time, and you may also manage certain cookies or tracking technologies through your browser settings or site tools where available.
Children and Minors
Our website and services are intended for adults aged 18 and over.
If you are under 18, you may use this site or make a purchase only with the involvement and consent of a parent or legal guardian.
North America
Our primary market is currently the United States, while we also support international customers where availability allows.
If you are a customer in North America and would like to request access to, correction of, or deletion of your personal information, you may contact us at info@refimiro.com.
California Consumer Privacy Act (CCPA)
In order to satisfy the California Consumer Privacy Act (“CCPA”) and other relevant legislation, we are required to provide specific information for residents of California. You should also refer to the rest of this policy, which provides the requisite detail concerning:
- the kind of personal data we collect;
- the purposes for which we use the data; and
- where we disclose this information to third parties.
In the preceding twelve months, we have not sold any personal information belonging to consumers.
California consumers may have the right, at no charge and up to twice every 12 months, subject to certain exceptions, to make requests regarding the following:
- the categories of personal data we collected about you;
- the categories of sources for the personal data we collected about you;
- our business or commercial purpose for collecting that personal data;
- the categories of third parties with whom we share that personal data;
- the categories of personal data that each recipient received; and
- the specific pieces of personal data we collected about you.
You also have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that a company delete any of your personal data that it has collected from you and retained, subject to certain exceptions. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us here.
Your request must provide sufficient information that allows us to reasonably verify that you are the person about whom the personal data concerns. This may include requesting that you provide us with at least two or more pieces of personal data to match against personal data about you that we may or may not maintain and which we have determined to be reliable for the purpose of verification.
Your request must also describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We do not discriminate against consumers for exercising their rights under the CCPA.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to our Privacy Policy will be updated on the Privacy & Security section of our Site. Please review it occasionally to remain informed and updated. If your personal details change or if you have any queries about how we use your personal data, please notify refimiro.com by contacting us here.
Contact
If you have questions about this policy or about your personal information, please contact us at: